Dental Insurance Information

Important dental insurance information for our patients...

Understanding your insurance coverage can be quite challenging, our goal is to assist you in maximizing your benefits. We care for patients from many different companies. Each company pays an insurance premium for specific coverage which fits the company budget. Each plan is slightly different in its covered services. We encourage you to become familiar with your policy exclusions, deductibles, and required percentages payable. See our definitions of terms that are commonly used.

Our courtesy service to you includes:

1. Filling your insurance within 24 hours of your visit and requesting payment of your benefit to our office.
2. Electronically filing your insurance for a fast turnaround.
3. Researching your dental insurance plan to advise you of benefits available to you.
4. Re-filing your insurance a second time within 45 days.
5. Following the American Dental Association guidelines for coding procedures and filing insurance.
   
   

Our expectations of you as the owner of the policy:

1. Payment of fees not covered by your insurance plan at the time of service is delivered.
2. Understanding that the insurance policy belongs to you and we have no leverage to obtain payment from your insurance carrier.
3. Realizing that dental insurance policies restrict payment for some services, use restricted fee schedules (called Usual and Customary Rates) and exclude some procedures based on prior conditions or length of time on plan. All restrictions are based on the premium paid for insurance not our fees or recommended treatment.
4. Taking responsibility for payment if the insurance company does not pay our office with 60 days.
5. Keeping our office informed of any changes in your insurance coverage or employment.
6. To understand we are a fee for service office.